Operations

Understanding key concepts of leadership, personal development and merchandising are crucial to being a successful retail manager. The Foundations of Retail Program, led by the North American Hardware and Paint Association (NHPA), offers comprehensive online courses to prepare your key …

IN TODAY’S COMPETITIVE MARKET, having the right products on store shelves is crucial to an operation’s success. Do it Best leverages data to ensure its members’ stores are stocked with the products their customers need. “With data from over 4,000 …

Much like a report from your doctor, financial statements provide valuable insight into the health of your business. They can explain some of the aches and pains you might be feeling and uncover hidden issues you should address before they …

While independent home improvement retailers may not be top of mind for consumers seeking home security products, your store can still become a trusted destination for these purchases by offering thoughtfully selected options that fit your business model. To help …

Have you ever overheard an employee saying something like: “Wow, we sold a lot today, the owner must be getting rich!” Or, “I didn’t mean to break those flower pots, but that’s alright as I’m sure no one will notice …

In today’s digital age, the integration of artificial intelligence (AI) is revolutionizing industries across the board, and home improvement retail is no exception. With its ability to analyze vast amounts of data, streamline processes and personalize customer experiences, AI holds …

In anticipation of the launch of the new Navigating Cash Flow course this fall, the North American Hardware and Paint Association (NHPA) hosted a free webinar “Diagnosing Your Cash Flow Issues” that is now available on demand.  Check out this …

From sentient supercomputers taking over space missions in “2001: A Space Odyssey” to a robot helping solve a murder and save the day in “Big Hero 6,” artificial intelligence (AI) has been a main character in pop culture for over …