MEASURING THE PERFORMANCE of independent home improvement operations helps the entire channel understand how they compare to the industry at large. Since 2022, the North American Hardware and Paint Association (NHPA), in partnership with The Farnsworth Group, has fielded the Independent Retailer Index, which tracks key performance metrics on a quarterly basis.
We recently surveyed retailers on their performance in the first quarter of Q1 compared to Q4 2023. See highlights of the data here and download the full report at YourNHPA.org/retailer-index.