With headline after headline warning of the rapid increase of retail theft and other related crimes, retailers have been working toward mitigating the negative impacts of these crimes on their operations and their bottom lines. While it’s clear how retail …
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Jack Kleinhenz, National Retail Federation (NRF) chief economist, says 2023 could be another record year for holiday spending. “The last few holiday shopping seasons have been filled with unmatched peculiarities for consumers and retailers alike,” Kleinhenz says. In 2020, sales …
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The Federal Reserve released a proposal to lower the cap on debit card transaction fees, known as swipe fees. The National Retail Federation (NRF) responded to the proposal, saying it is a welcome move but leaves the fees higher than …
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As the company strives to elevate customer service and improve on-shelf availability and the price integrity of its products, McCoy’s Building Supply has partnered with Badger Technologies to bring autonomous robots into stores. After a successful pilot of five robots, …
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Covered up for over three decades, a set of historic windows at Meyer Ace Hardware in Petoskey, Michigan, are opening up a new view. Co-owner Matt Meyer says the windows were boarded over during the 1970s energy crisis because they …
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Costing businesses money and peace of mind, shrink takes a toll on the retail industry, especially on independently owned and small- and medium-size businesses. The National Retail Federation’s (NRF) National Retail Security Survey 2022 discovered retail shrink, which includes organized …
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What others might call saturated, John McKenna calls success. John and his brother Buddy McKenna are the owners of The Paint Shoppes, a five-store operation in the Providence, Rhode Island, area. The state is home to 1 million residents with …
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Sales and marketing leaders from across the home improvement manufacturing landscape came together for the 52nd spring meeting of the Hardware Marketing Council (HMC) held May 30-June 1 at The Washington Duke Inn in Durham, North Carolina. HMC is made …
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