The “Retailing 101: An Overview” story in the February 2015 issue of Hardware Retailing discussed what retailers need to know about the marketing, finance, operations and human resources aspects of their business. To read the full story, click here. Once …
Read More »Liz Lichtenberger
Retailing 101: An Overview
To download a PDF of this story, click here, and visit hardwareretailing.com/retailing-101 to take a quiz and determine how much you know about marketing, operations, finances and human resources. What Does Your Report Card Look Like? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org When was the last time …
Read More »Display at Checkout Makes Purchasing Easier
Looking for a simple way to show off some of your millwork options? At BTU Do it Center in Las Vegas, New Mexico, customers pay for their lumber purchases at the checkout counter in the main showroom before driving through …
Read More »From Slick to Simple, Merchandising at New Busy Beaver Proves Effective
Pennsylvania-based Busy Beaver Building Centers recently debuted its latest store in the up-and-coming Pittsburgh suburb of Lawrenceville, Pennsylvania, and the new location features a number of smart and simple merchandising ideas. Busy Beaver, which currently operates 15 full-service home improvement …
Read More »Positive Atmosphere, New Areas Highlighted at United Hardware Buying Market
Despite the cold weather in Minneapolis this past weekend, United Hardware retailers were thinking about the warmer weather as they worked the market floor at the United Hardware Spring & Summer Buying Market, held Jan. 9-11 at the Minneapolis Convention …
Read More »What’s In Your Plan?: What a Strategic Plan Is, and Why Your Business Needs One
To download a PDF of this story click here and visit hardwareretailing.com/strategic-planning to learn more about the components of a strategic plan and see some examples for each of the components that make up a plan. Frank Strano has some …
Read More »Creating Your Strategic Plan
Hardware Retailing‘s January 2015 issue analyzed the elements of a strategic plan and highlighted retailers who have implemented strategic plans in their business. To read the full Strategic Planning story click here. Now it’s time to create a strategic plan …
Read More »Tips to Improve Your Online Customer Service
Apple occupies the throne in the tech world, but if you have a problem with your iPhone or MacBook, you either need to go to a retail store or wade around in online forums. And good luck trying to get …
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