Busy Beaver Building Centers, Inc., a chain of locally owned home improvement stores, plans to open its 16th location this year. The Pittsburgh-based company expects to open the new home improvement center by June in Fairmont, West Virginia, according to a …
Read More »Kate Klein
Consumer Confidence Up in December
Consumer confidence increased in December, rising nearly 14 percent from December 2013, according to recent research. The Surveys of Consumers from data providers Thomson Reuters and the Institute for Social Research shows that consumer confidence in the national economy was higher in December …
Read More »Home Hardware Hosting Trade Shows
Home Hardware Stores Limited is hosting a trade show series for contractors, builders, renovators and other tradespeople starting Thursday. The events are invitation-only and, starting in Ottawa, Ontario, will stop in seven cities across Canada. The HH PRO Contractor Tradeshows were previously …
Read More »Scientists Use Home Depot Parts for Human Tissue Project
Don’t try this DIY project at home: creating human tissue. A team of medical researchers have developed technology they hope will eventually make replacement organs, such as livers and kidneys, for people, according to an article from Brown University in Providence, Rhode Island. The …
Read More »Hello, Smart Home: Look Forward to More Tech and More Data Breaches
New home technology and more tech hacking are among 2015’s prospects, according to an article from NBC News. The technology that home improvement retailers sell aren’t exempt from the technological advances and risks. “Everyone’s looking at the home through the lens of connectivity …
Read More »Efficiency Can Boost Customer Service
Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …
Read More »Protecting a Good Customer Experience
Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …
Read More »Lowe’s Canada Invites Customers to Simulate Home Improvement Projects
Lowe’s Canada is using a simulator to help customers plan home improvement projects. Consumers can enter the Lowe’s Holoroom and choose paint colors and other products via iPad to experience them at full scale, creating a 3-D model of a room …
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