Handy Hardware Wholesale is scheduled to be purchased by Littlejohn & Co pending official court approval in July. Handy Hardware Wholesale, which is based in Houston, filed for bankruptcy in Delaware in January and as part of the Chapter 11 …
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Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to …
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To watch the full video, click here. As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month’s vlog, Managing Editor Jaime Koch walks you through her top five …
Read More »To watch the full video, click here. Managing Editor Jaime Koch shares her tips for helping home improvement retailers develop metrics for their operations in her how-to management vlog (video blog). Check out how Jaime suggests you tackle metrics in …
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Refund (or return) fraud is when dishonest employees or customers refund merchandise and then personally benefit from the return. While customers can try to submit a fraudulent return, employees will have easier access because they have more control over the …
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To watch the full video, click here. Wealth Advisor, Gary Pittsford, talks with Editor Jaime Koch about why it’s more important than ever to start thinking about succession planning.
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To watch the full video, click here. Our editors visited Megan Menzer, owner of Newton’s Hardware in Cherryvale, Kansas. She explains how using QR codes can generate excitement with your customers and better promote your store with strategic and fun …
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To complement original proprietary research on the timely issue of shopping local, we feature an exclusive consumer panel to gain insights into consumers who are committed to patronizing local companies and buying American-made products.
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