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Tag Archives: training

Exploring NHPA Membership

NHPA Membership

Each year, the North American Hardware and Paint Association (NHPA) works to add new programs, services and partnerships to better serve independent retailers. Read how the association can help you with the resources below—and click here for more information and …

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Enroll in NHPA’s New Financial Management Course by Jan. 6

Financial Management

Are you looking to gain insight into expense control, budgeting, benchmarking and more? The deadline to apply for the North American Hardware and Paint Association’s (NHPA) upcoming Financial Management cohort class is Jan. 6. Or, get started now with the flexible, …

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On the Web: December 2021

On the Web

There’s much more to discover from the December 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.  

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Empower Managers With Online Training

Leading Your Team course

Develop and encourage leaders in your organization with the North American Hardware and Paint Association’s (NHPA) home improvement industry-specific training courses for managers. The deadline to enroll in the Leading Your Team course, part of NHPA’s Foundations of Leadership program, …

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On the Web: July 2021

There’s much more to discover from the July 2021 edition of Hardware Retailing. Browse the links below to uncover new innovations, trends and resources to lead your operation to success.

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3 Online Courses to Help Managers Excel

Foundations of Leadership

Invest in your managers with an online leadership development program to boost their skills, knowledge and confidence. The North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program provides leaders with home improvement industry-specific training. The program offers three …

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Enroll in NHPA’s Retail Management Certification Program

Retail Management Certification Program

The North American Hardware and Paint Association‘s (NHPA) Retail Management Certification Program is a six-month long, college-level course that prepares retailers with profit-focused store operations training. It is the industry’s premier management school and provides actionable training to help students …

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How NHPA Can Help You Create an Effective Training Program

Training Made Easy graphic

Friendly, competent, fast; that’s what customers want from their shopping experience. According to a 2020 poll by J.D. Power, home improvement retailers who rank highest in customer satisfaction are those who deliver knowledgeable customer service within two minutes or less. …

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