Consumer expectations have shifted over the last several years, and a comprehensive online experience is now an expectation for retail. Services like buy online, pickup in store or curbside pickup and access to real-time inventory in mobile apps are increasingly …
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Survey Your Employees to Determine Tech Needs
In the February issue of Hardware Retailing, retailers shared their insights on how they assess their technology needs, find technology solutions and implement those programs in their operations. One way leadership can determine if technology is a good fit or …
Read More »HR Professionals Lack Resources to Implement Workplace Mental Health Programs
According to the Mental Health in America: A 2022 Workplace Report from the Society for Human Resource Management (SHRM), 94 percent of human resource professionals believe that employers offering mental health resources can improve the overall health of its employees. …
Read More »Demand for Housing Affordability Rises
According to a survey conducted by the polling firm Morning Consult on behalf of the National Association of Home Builders (NAHB), 82 percent of Americans agree that policymakers should factor in housing affordability when considering new legislation and regulations. With …
Read More »Take the Home Improvement Industry New Manager Insights Survey
No matter how much experience you come in with, becoming a new manager comes with plenty of challenges. The North American Hardware and Paint Association is looking for managers who can share insights into what they’ve learned since they became …
Read More »Share Insights on Online Retail Technology and E-Commerce
The landscape of retail technology and e-commerce has changed dramatically and quickly in the last few years. The need for safe and contactless options during the pandemic hastened many of these changes, but advances were also made to offer customers …
Read More »Take the ILSR Small Business Survey
The Institute for Local Self-Reliance (ILSR) is conducting a national survey of small independent businesses to gather data and insights into how those businesses are performing and the challenges they are facing. The organization will use the data gathered to …
Read More »How Will You Budget for 2021?
After an unprecedented year full of retail volatility and strong sales for home improvement retailers, how will you budget for your business in 2021? Over the past few months, the North American Retail Hardware Association (NRHA) has received hundreds of …
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