Tag Archives: research

Having an online presence is extremely important in today’s retail climate. If nothing else, a business website needs to provide directions to locations and business operating hours because consumers expect to find that basic information online. But besides hours and …

The North American Hardware and Paint Association (NHPA) and Independent We Stand recently announced the findings of their “Home Sweet Home Study,” which examined the economic impact of supporting independent home improvement retailers as opposed to national home center chains. …

To download a PDF of this story, click here. To download the Aging in Place Selling Guide, visit hardwareretailing.com/aging-in-place.  Popular Trends and Projects for Aging-in-Place Remodeling By Renee Changnon rchangnon@nrha.org and Sara Logel slogel@nrha.org Baby boomers currently make up more than one-fourth of the U.S. population, and every …

Ace Hardware came out on top in a survey of customers’ satisfaction with home improvement shopping experiences. Market Force Information, a customer intelligence research company, polled about 2,000 home improvement industry shoppers, who ranked Ace first on merchandise organization, value, cleanliness, availability of eco …

It’s no secret that independently owned businesses make an impact on their local communities. At the North American Retail Hardware Association (NRHA) All-Industry Conference, held May 5-7 in conjunction with the National Hardware Show®, NRHA and Independent We Stand will …

In locations as diverse as Lambeau Field in Wisconsin and Texas A&M, NFL and collegiate tailgating has burgeoned in popularity. For the past years, $20 billion was a figure a majority of industry observers, such as the Tailgating Industry Association, …

For years, retailers across many industries have focused on drawing in millennial consumers. However, a new report by Forrester Research Inc. recommends shifting some of that focus back to older consumers. What’s the difference between the two? Money to spend! The Forrester Research report, titled “The Future …

Dedicating time to formal employee training develops sales associates who are knowledgeable, sell products well and deliver excellent customer service. Yet fewer than half of independent home improvement retailers who participated in North American Retail Hardware Association’s 2014 Employee Compensation Report provide formal employee …