The seventh annual Global DIY Summit came to a close last Friday in Dublin. Throughout the three-day conference, representatives from around the world gathered to discuss issues impacting the home improvement market and the retailers serving it. The event, which …
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Ace Hardware, True Value Top Customer Satisfaction Poll
Research firm J.D. Power has released its 2019 Home Improvement Retailer Satisfaction Study, and Ace Hardware and True Value have tied for first place for overall customer satisfaction. The survey gathered data from 2,433 customers who purchased a home improvement …
Read More »Selling Gift Cards and More for Father’s Day
Your home improvement store is likely full of Father’s Day gift options, especially since gift cards and tools are among the popular items consumers buy for their dads to celebrate the holiday. Consumers will be spending $16 billion on Father’s …
Read More »Further Growth Predicted for Home Improvement Market
Low unemployment, solid existing home sales and growth in product sales in 2018 are among the reasons the Home Improvement Research Institute (HIRI) projects continued sales increases for products in the U.S. home improvement industry. The consumer market for home …
Read More »Strengthen Your Operation by Participating in the Cost of Doing Business Study
For more than 100 years, independent retailers have relied on the Cost of Doing Business Study to help them strategize for long-term success. As the industry’s leading financial benchmarking tool, the Cost of Doing Business Study provides a wealth of …
Read More »Look Back at the 2019 NRHA All-Industry Conference
The home improvement industry shone bright in Las Vegas last week during the 2019 North American Retail Hardware Association (NRHA) All-Industry Conference, co-located with the National Hardware Show®. From informative new data to gripping presentations from retail leaders and insight …
Read More »Targeting Multiple Generations of Shoppers With Events
Retail events are attracting shoppers from across generations, but younger shoppers are the biggest fans. Nearly 50 percent of all U.S. consumers attended an in-store event in 2018, according to research from the National Retail Federation (NRF). More shoppers from …
Read More »Going and Going With Battery-Powered Outdoor Power Equipment
Many consumers are skeptical of battery-powered outdoor power equipment, though battery technology has advanced rapidly. Homeowners tend to question the run time, power capability, price and durability of battery-powered equipment, research from The Farnsworth Group shows. Older shoppers are more …
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