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Tag Archives: operations

4 Niches Your Customers Need to Plan the Perfect Party

jars of jam on a niche product display

The holidays are a time for gathering with family and friends, hosting parties and celebrating the season. Getting together with loved ones will feel even more special this year following the canceled events and socially distanced gathering from the last …

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Northern Tool + Equipment Turns to AI for Pricing Strategy

pricing strategy

To improves its pricing strategy, home improvement chain Northern Tool + Equipment has partnered with Revionics, an Aptos Company, as its intelligent pricing platform. Revionics specializes in pricing, promotions and advanced analytics solutions. Northern Tool + Equipment will use the …

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Unique Partner Businesses Bring New Opportunity

Unique Business Feature image

Glenn Ubertino owns Zoller Hardware in North Carolina and has seen both sides of the retail coin. As a child, he grew up in the independent hardware store his parents owned, and as he began his own professional career, he …

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5 Customer Service Tips to Grow Sales

customer service tips

You can carry a huge selection of products and offer many extra services, but unless you pair those with excellent customer service, you’ll have trouble retaining customers and growing sales. Retail expert Bob Phibbs recently shared his top 10 customer …

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Is Your Insurance Keeping Pace With Rising Prices?

homebuilding 2024

The rising prices of popular building materials, particularly lumber, are resonating with retailers and customers alike. Earlier this month, new data showed residential home builders reported a 26 percent increase in building material prices. In May, the price of lumber …

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Webinar: Learn the Latest on Inventory Management

Inventory Management Webinar

What long-term effects will the pandemic have on the way retailers manage their inventory?  The North American Hardware and Paint Association (NHPA) invites all members of the independent home improvement, paint and decorating industry to the upcoming Inventory Management webinar …

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Merchandising Holiday Calendar

Carnaby Street Holiday Shopping

Setting up your store for traditional holidays is a given, but you can use this calendar to inspire your customers with some unexpected celebrations. Send photos of your displays and let us know what other events you celebrate in your …

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3 Hiring Tips to Create a Stronger Team

hiring tips

After being declared an essential industry during the earliest days of the pandemic, home improvement is attracting many job seekers. The U.S. Bureau of Labor Statistics shows that compared to the first quarter of 2020, the number of home improvement …

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