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Research and Guides

Retailers’ Website Usage Questionnaire

While it is vital that retailers have a web presence so consumers can learn about the company, its location or hours, some retailers still do not have an online presence. Those retailers that do have a website, still want to …

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Participate in the 2016 Cost of Doing Business Study

As your association, the North American Retail Hardware Association (NRHA) strives to provide quality resources to help you better run your business, which is why it conducts the annual Cost of Doing Business Study. The study is comprised of data confidentially gathered …

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Making Social Media Matter

Social media is as big a part of consumers’ daily lives as TV or radio, and according to a North American Retail Hardware Association (NRHA) poll of 1,000 consumers, 30 percent of shoppers follow local businesses on social media. Social …

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Home Sweet Home Study

In the July 2015 issue of Hardware Retailing, we revealed ground-breaking industry findings on behalf of the North American Retail Hardware Association (NRHA) and Independent We Stand. The data showed that twice as much money is kept in the local …

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Social Media Toolkit

social media for home improvement

Most home improvement stores have social media accounts, however, according to research conducted by the North American Hardware and Paint Association (NHPA), retailers believe there is plenty of room to improve their accounts, as seen in the March 2016 issue …

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Take a Look at Retailers’ Habits at Buying Markets

Distributor buying markets are the top ways retailers gather information about new products, product lines and programs, according to data from a 2014 North American Retail Hardware Association (NRHA) study. To better understand retailers’ common practices at distributor buying markets, …

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Focus on Average Transaction Size to Increase Sales

Working to increase your store’s average transaction size makes sense, especially considering that you have three primary ways to grow top-line sales. These methods are: Increase prices. Increase the number of customers who frequent your store. Increase average transaction size. All three strategies …

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