In a retail world where customers are increasingly diverse and technology is changing by the second, adaptation is key. Change was the dominant theme of the North American Retail Hardware Association (NRHA) State of Independents Conference, which brought together innovative …
Read More »
Jackson Center PRO Hardware is making an art of competitive pricing. The Jackson Center, Ohio, store currently has about 3,000 square feet of selling space, but the size isn’t preventing it from beating the big boxes on quality and price. …
Read More »
In 2020, Hardware Retailing is talking about succession planning in each issue of the magazine. To get the series started, we consulted with Gary Pittsford, president and CEO of Castle Wealth Advisors, a financial advisory firm that has been guiding …
Read More »
Adam Lukoskie of the National Retail Federation (NRF) is a leader within the NRF Foundation, which offers RISE Up, a training program designed to help people develop the skills to build careers in retail businesses of all types. Lukoskie provides …
Read More »
A company culture — the operation’s work atmosphere and core values—are critical for customer and employee satisfaction. Research from global research firm PwC reinforces why. A good company culture impacts employee performance, job satisfaction and loyalty, according to PwC. And …
Read More »
The team at Borderland Hardware in Mercedes, Texas, hosted a memorable community party when the business turned 100 in October. Ken and Debbie Eilers wanted to mark the anniversary of their store’s opening in honor of Ken’s parents, Robert and …
Read More »
For the third year running, Lugbill Supply Center in Archbold, Ohio, provided everything necessary for community members to give Christmas gifts to children throughout the world who are impacted by war, poverty, natural disasters and disease. Deb Nafziger, co-owner of …
Read More »
Rick Hoover’s family has been in the hardware business for more than 50 years, serving a small community of just over 1,200 people in Troy, Pennsylvania. The building where Hoover Hardware Do it Center currently resides has housed a hardware …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
