Home automation technology is an ever-growing retail segment, and products for home security and other house improvements are top sellers worldwide. Home security systems produced the most revenue –$1.51 billion–of all home automation products in a market that is growing rapidly, …
Read More »Kate Klein
Target: Gauging What Customers Want
Like so many other retailers, Target is trying its best to engage with millennial customers by trying to figure out their wants and needs. That’s part of working on beefing up the company’s U.S. business, which CEO Brian Cornell had …
Read More »5 Trends to Look for at the International Hardware Fair
The International Hardware Fair in Cologne, Germany, is coming up quickly. At the EISENWARENMESSE International Hardware Fair, which is March 6-8, more than 2,700 suppliers from 50 countries will showcase their hardware and DIY products. As the leading European event, …
Read More »Report: Flooring Could Cause Some Health Problems
Lumber Liquidators’ Chinese-made laminate flooring, which has been under investigation since early 2015, could be linked to some health problems, according to the Centers for Disease Control and Prevention. The flooring discounter has been subject to federal investigations, public criticism …
Read More »5 Tips for Continuously Improving Your Customer Service
A key to excellent customer service is continuous improvement, and watching the businesses that excel at meeting shoppers’ needs is a way to assess how your staff is doing and potentially polish their skills. Department store chain Nordstrom offers lessons that …
Read More »46 Inches of Floodwater Later, Pacific Lumber Still Recovering
The recovery process hasn’t been quick for businesses damaged by heavy flooding in December. Pacific Lumber Co. in Pacific, Missouri, is still working to get back to business as usual after floodwaters rose to 46 inches within the company’s retail showroom …
Read More »Volunteers Help Retailer Recover From Winter Flooding
Winter storms in December produced flooding that waterlogged homes and businesses, washed out roads and overflowed rivers across the U.S. Home improvement retailers haven’t been exempt from the damage, and have been rebuilding or cleaning up businesses in states including …
Read More »Lowe’s Buying Canada’s RONA Inc.
Lowe’s today announced an agreement to buy Canadian home improvement retailer and distributor RONA Inc. in a $2.3 billion deal, dramatically enlarging the U.S. company’s presence in Canada. “The transaction is expected to accelerate Lowe’s growth strategy by significantly expanding …
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